Refund policy
Refund Policy — Laugh Out Loud
Patriot Publishing Enterprises, LLC
Effective: August 15, 2026
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Digital Products — eBook and Audiobook
All sales of digital products are final.
eBook and audiobook purchases are delivered immediately upon completion of your order and cannot be returned. Once a digital file has been delivered, it cannot be recovered or un-received, and we do not offer refunds, exchanges, or cancellations on digital purchases.
A free sample is available on the product page. Please listen or read before purchasing.
If Your Digital Download Did Not Work
A delivery problem is not a refund situation — it is a delivery situation, and we will fix it.
Digital products are delivered through BookFunnel, which provides direct download and in-app reading and listening on iOS, Android, Kindle, and desktop. If your download link did not arrive, expired, or will not open:
- Use the help link in your delivery email to reach BookFunnel support directly, or
- Contact us at jack@jackdaly-author.com and we will re-issue your delivery
We will keep working the problem until you have the file you paid for. There is no time limit on this.
Paperback
Paperback copies are printed on demand and made specifically for your order. For that reason we do not accept returns or exchanges for change of mind, ordering the wrong item, or buyer's remorse.
We will replace or refund a paperback order at no cost to you if:
- The book arrives damaged
- The book arrives with a printing or binding defect
- The wrong item was shipped
- The order does not arrive within 30 days of the shipping confirmation
Contact us at jack@jackdaly-author.com within 30 days of delivery with your order number and photographs of the problem. Replacements ship at our expense.
Shipping charges are non-refundable except where the fault is ours.
Duplicate and Accidental Orders
If you were charged twice for the same item, or placed an order in error and contact us before the digital file has been downloaded, email jack@jackdaly-author.com with your order number. We will make it right.
## Pricing and Promotions
Prices are subject to change. We do not issue retroactive refunds or price adjustments if an item you purchased is later discounted or included in a promotion.
## Before You Dispute a Charge
If something has gone wrong with your order, contact us first at jak@laughoutloud.info. Nearly every problem — a download that will not open, a link that expired, a duplicate charge — is resolved the same day. We would rather fix it than have you fight your bank over it.
Questions:
jack@jackdaly-author.com
Patriot Publishing Enterprises, LLC
*This policy applies to purchases made at jackdaly-author.com Purchases made through Amazon, Audible, Apple, or any other retailer are governed by that retailer's return policy.*